Things to consider

  1. How long has it been since you triggered the job?
    1. Nodes are spun up on demand and can sometimes take >10 minutes to get fully provisioned and connected to the Jenkins server
  2. How big is the build queue?
    1. Contention for build labels and VM resources can be a limiting factor (<amount of CPUs/ RAM/ etc from cloud provider)
  3. If the previous two things are past reasonable expectation, please open a ticket and the Release Engineering team will take a look.